For Families Our Services
All our services have been developed by our team who have the lived experience and are endorsed by health professionals
Here you can learn more about the many services we have on offer for our families
We know education, information and connection for families is crucial to
providing the best possible outcomes for premature and sick babies, so that is
why this suite of services have been expertly created for you.
NICU Connections
NICU Connections is our signature peer support service which includes two options for families – you can attend online or in-hospital, or both!
There are three groups to choose from online and monthly morning tea events held in selected hospitals.
Find out moreWith our diverse range of services we want to empower families and enable them to become their child’s greatest advocate.
Maggie Lloyd, National Services Manager
Guidebooks for Families
After almost two decades of supporting families with prem and sick babies we have produced two important guidebooks.
* A Guiding Hand for Families in Special Care Nurseries
* A Guiding Hand for Families in NICU and Special Care Nurseries
Guidebooks 
Little Treasures Welcome Pack
A welcome gift for new parents, with love from our community
We understand how overwhelming and scary it can be when your little one has to stay in the neonatal unit. That’s why we’ve designed the Little Treasures Welcome Pack – a small gift from us, like a gentle embrace when you’re feeling lost.
Little Bag of Calm
The Little Bag of Calm has been lovingly designed by parents who’ve been on this journey and who understand the emotional and physical toll it can take.
It includes warm – hearted tips, tools and activities all aimed at encouraging parents to take little moments for self – care.
Resources for Siblings
The neonatal unit can be a challenging environment for the whole family, especially for the siblings of a new baby.
To help siblings we are thrilled to partner with NIDCAP Australasia to provide two important resources My Colourful Journey and My Brave Journey
Find out more
Tip Sheets
Our Tip Sheet range provides essential information in an easy to read and accessible format. These tip sheets are great to distribute to your support network so they know how to help you. All our tip sheets are free to download on the website.
- # 1 – Surviving NICU and SCN
- # 2 – Tips for Family and Friends
- # 3 – Tips for Dads
- # 4 – Tips for Grandparents
Quick Links
Order a Little Treasures Welcome Pack
A beautiful pack with information for you and items for baby
I’m in NICU/SCN
What services are available to me?
I’m about to go home with my baby
What services are available to me?
I’m feeling lonely
Join one of our NICU Connections events
I’d like some more information
Check out our Knowledge Exchange
Advice
Tips and support from those who have been there